Wholesale Terms & Conditions
Pricing
Authorized retailers will receive wholesale pricing per the provided line sheet, plus the cost of shipping.
Prices are subject to change without notice.
Minimums
Wholesale order minimum is $100 plus shipping for initial and subsequent wholesale orders.
All wholesale orders require a minimum order quantity which is outlined on the provided line sheet.
Payment & Delivery
Visa, Mastercard, Discover, American Express, and PayPal are accepted forms of payment. Shipments are typically dispatched within 1-2 weeks, but please allow up to 3 weeks for the order to be processed. Shipping and handling charges will be calculated and added to your order total once the order is pulled and is prepared for shipment. We reserve the right to use our discretion as the carrier to be used on any shipment, specific carriers may be used and prices considered on a case-by-case basis.
Local pick-up is available upon request.
Nature of handmade goods
Summer shipping disclaimer – Please note some of our products, especially whipped soaps and scrubs are made with oils and butters that melt in high temperatures. Please keep this in mind when ordering. We do our best to carefully package items but have no control over the order once it leaves our possession, as packages can be subject to high temperatures during shipment. Because of this, we cannot offer refunds for melted products that are shipped in the summer months. Please make sure your order is shipped to an address where it will be collected in a timely manner and not be left outside in the sun or hot weather. While melting has no effect on the efficacy and benefits of the product, it can cause some products to ‘deflate’ and the jar to appear partially full.
All products are handmade and there may be slight color and scent variations from bath to batch and product colors may fade or morph over time. This is normal and in no way affects the efficacy of the product.
Selling
Our products may be sold in your brick & mortar shop, gift or subscription boxes, and on your eCommerce site.
Our products may not be sold on third party sites such as Etsy, ebay, Amazon, Walmart, ect.
Product labels including ingredient labels may not be removed from products being offered for sale.
MSRP is listed in our wholesale pricing schedule but you may set your own prices as the retailer.
Please tag or mention us when using our photos on social media.
Damage & Returns
Please inspect all shipments immediately upon arrival. Contact LavishLlamaBathAndBody@gmail.com. Within 2 business days of receipt to discuss any goods damaged in shipment. Damaged product must be identified and documented with supplied photography for our record. Damaged products that meets the aforementioned qualifications may be returned and will be replaced with new merchandise at no additional cost upon receipt of damaged product. Returned products will not be accepted if it is held for more than 10 business days after receipt, which would mean a refund would not be provided if requested . With the exception of damage in transit, all wholesale product sales are final.